Returns & Exchanges

At Something Went Wrong, we believe perfection is overrated, but your satisfaction isn't. If your order isn't quite right, you have 30 days from the delivery date to return or exchange your items in their original condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place your unworn, unwashed items with all original tags attached into the original packaging or a sturdy shipping box.

• 3.
  Ship It Back

  Print the prepaid shipping label provided in the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.